News archive

The NRS Customer Survey is now closed.

Have your say

National Records of Scotland (NRS) today launches a survey to seek customer views on its services and products.

The online survey covers a wide range of our public-facing services – from Statistics customer services and Extract services to the Historical and Legal search rooms and ScotlandsPeople centre and website.

Paul Lowe, Chief Executive of National Records of Scotland, said:

2021 Ethnic Group and Religion Questions Update Event

2021 Ethnic Group and Religion Questions Update Event

We are holding events in Edinburgh and Glasgow to present our proposals for the questions that Scotland’s Census 2021 will ask.  This follows further investigation into changes to response options and collection of additional information in the ethnic group and religion questions.

For more information and to book on one of these events visit our events page

Online Collection Instrument – User Research activities

The Scotland’s Census 2021 programme is undertaking user research work to support and inform the development of the online collection instrument which the general public will access to complete their census questionnaires online in 2021.

The research is being taken forward on behalf of Scotland’s Census 2021 by Taylor McKenzie Research & Marketing (TMK). TMK are currently recruiting people from a range of communities and population groups to assist us with this research. It is possible you may receive a call from them asking you if you’d like to take part.